Every piece of your personal information matters to us at Ozwin Casino. How we collect, store, and protect your data is clearly explained right here.
At Ozwin Casino, we follow six core principles to protect your data
Every transaction and piece of personal data is protected with 256-bit SSL encryption. No third party can access this information.
Ozwin Casino never sells or rents your personal data. Your information is used solely to improve our services and meet legal obligations.
You can view, correct, or request deletion of your data at any time. We are committed to responding promptly.
Your data is stored on internationally certified secure servers. Multiple layers of security are active at all times to prevent unauthorized access.
We collect no data covertly. What we collect, why we collect it, and how it is used are all clearly set out in this policy.
Our support team is available around the clock to help with any privacy-related questions or concerns.
By using the Ozwin Casino website, you are considered to have accepted this Privacy Policy. Please read the full policy carefully before using our services.
Ozwin Casino collects certain personal information to deliver the best possible online gaming experience. This is done transparently and only with your consent.
| Data Type | Example | Collection Time |
|---|---|---|
| Identity-Related | Name, date of birth, nationality | At registration |
| Contact Information | Email, phone number, address | At registration |
| Payment Information | Mobile Banking/Nagad number, transaction ID | On deposits/withdrawals |
| Identity Verification | NID/Passport copy | During KYC verification |
| Device & Browser | IP address, browser type, OS | On Site Visit |
| Gaming Activity | Betting history, session duration | During gameplay |
When you contact our support team, your messages and conversation records may also be retained to help us improve service quality. You will be clearly informed and asked for your consent before any data is collected.
Ozwin Casino only collects information that is strictly necessary to provide our services and meet legal obligations. No excessive or unnecessary data is gathered.
Ozwin Casino uses the data it collects for the following purposes. Each use has a clear legal and practical basis.
Ozwin Casino will never use your data for purposes beyond those stated above. If a new use arises, you will be notified in advance and fresh consent will be obtained where required.
Your personal data is never sold or shared with third parties without your consent. However, limited sharing may be necessary in specific circumstances.
Ozwin Casino does not sell or share your data with advertisers, data brokers, or unrelated third parties.
Ozwin Casino uses cookies on its website. Cookies are small data files stored in your browser that help improve your browsing experience.
You can manage or disable cookies at any time through your browser settings. Note that disabling certain cookies may limit some site functionality.
Ozwin Casino employs industry-leading technical and organizational measures to protect your data. Our security framework is outlined below.
In the event of a data breach, Ozwin Casino will notify affected users within 72 hours and take prompt corrective action.
Ozwin Casino does not retain your data longer than necessary. Specific retention periods are defined for each type of information.
Once the retention period expires, data is securely deleted or anonymized. If longer retention is required for legal reasons, you will be informed separately.
As an Ozwin Casino user, you have several important rights regarding your personal data.
You can submit a request at any time to view the information we hold about you.
You have the right to request a correction if any of your information is inaccurate or out of date.
You have the right to request deletion of your data under certain circumstances.
You can request that we stop using your data for specific purposes.
You have the right to request a copy of your data in a portable format or to have it transferred elsewhere.
You have the right to object to your data being used for marketing or profiling purposes.
To exercise any of the rights above, please contact our support team. We are required to respond within 30 days. Please note that certain data may not be deletable due to legal obligations.
Ozwin Casino works with a number of trusted third-party service providers to operate the platform. These parties only receive the data they need to perform their designated functions.
Strict data processing agreements are in place with all third-party service providers. They are not permitted to use your data for their own purposes.
When you visit a third-party website, that site's own privacy policy will apply. Ozwin Casino is not responsible for the policies of those sites.
Ozwin Casino is an adults-only platform. We do not knowingly collect personal information from anyone under the age of 18.
Parents are encouraged to use parental control software to protect minors from online gaming. To learn more, visit our Responsible Gaming View page.
Ozwin Casino may update this Privacy Policy from time to time. For any significant changes, we will notify you through the methods described below.
Continued use of the platform after changes have been made will be considered acceptance of the updated policy. We recommend checking this page regularly.
Date of last revision to this policy: January 2026
For any questions, complaints, or rights requests related to the Privacy Policy, please contact our support team. We are always ready to help.
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To submit a data request, please contact us from your registered email and clearly state the nature of your request. Once your identity is verified, we will respond within 30 days.
Your data is fully protected at Ozwin Casino. Play safely and enjoy the experience in line with our Privacy Policy.