Ozwin Casino Terms and Conditions — Please read before use

1 General Terms & Conditions

Ozwin Casino (referred to hereinafter as the "Platform" or "we") is an international online gaming platform operating under a valid license. These Terms and Conditions constitute a legally binding agreement between Ozwin Casino and its users.

These Terms and Conditions are available in both English and Bengali. In the event of any dispute, the English version shall be considered definitive. Ozwin Casino reserves the right to modify these terms at any time without notice, and any changes take effect immediately upon publication on the website.

• This service is intended for adults (18+) only.
• It is your own responsibility to ensure that online gaming is legal in your country of residence.
• Ozwin Casino may restrict access to its services for users in certain countries or regions.
• By accessing this platform, you confirm that you will comply with all applicable laws.

2 Registration & Account Management

The following conditions must be met to create a valid account at Ozwin Casino. All information provided at the time of registration must be accurate, complete, and up to date. Accounts created using false information may be closed at any time and any funds held may be forfeited.

• You must be at least 18 years of age at the time of registration.
• A maximum of one account per person, household, or device is permitted.
• Your name, date of birth, address, and ID details must be accurate.
• Keeping your account password confidential is your responsibility.
• Sharing or renting your account to any other person is strictly prohibited.
• Ozwin Casino reserves the right to investigate any suspicious activity on an account and suspend it if necessary.

Identity Verification (KYC)

Ozwin Casino complies with international anti-money laundering regulations. Identity verification is therefore mandatory prior to withdrawals or for transactions above a specified amount. You may be asked to provide a copy of your national ID or passport, proof of address, and proof of payment method. Withdrawals may be delayed until verification is successfully completed.

3 Deposit & Payment Policy

Ozwin Casino supports popular Bangladeshi mobile banking methods including Mobile Banking, Nagad, and Rocket. All deposits can be made in Bangladeshi Taka (BDT). There are no additional charges for deposits, though your payment provider's own fees may apply.

• The minimum deposit amount may vary depending on the payment method used.
• Deposited funds are generally credited to your account instantly.
• Daily, weekly, and monthly deposit limits are each set separately.
• Deposited funds may only be used for gaming purposes.
• If a deposit fails, contact our support team — do not attempt the transaction multiple times on your own.
• Third-party payment methods are strictly prohibited — payments must be made from a method registered in your own name.

4 Withdrawal Policy

Ozwin Casino is committed to delivering your winnings quickly and securely. However, certain rules apply to withdrawals in order to maintain the security and integrity of the platform.

• KYC verification on your account must be completed before withdrawals can be processed.
• Withdrawals must be made through the same method used for the deposit (same Mobile Banking/Nagad number).
• The minimum withdrawal amount may vary depending on the active payment method.
• Winnings from bonuses are subject to wagering requirements before withdrawal.
• Withdrawals for verified accounts are typically processed within 24 hours.
• Withdrawals may be temporarily suspended in cases of suspected suspicious activity.

Ozwin Casino may request additional documentation during the withdrawal process. This is done solely to ensure the security of your account. Failure to submit the required documents may result in a delay to your withdrawal.

5 Bonus & Promotion Terms and Conditions

Ozwin Casino offers a variety of bonuses and promotional offers designed to make your gaming experience more enjoyable. Each bonus, however, comes with specific terms and conditions.

• Welcome Bonus: Available to new members on their first deposit only. Each person is eligible for this offer once.
• Wagering Requirements: To withdraw bonus funds, a specified wagering requirement must be met (typically 20x–40x the bonus amount).
• Validity Period: Each bonus must be used within a specified time frame. Expired bonuses will be forfeited.
• Game Restrictions: Bonus wagering may not be permitted on certain games, or the wagering contribution may vary.
• Multiple Bonuses: Using multiple bonuses simultaneously is restricted — please refer to the terms of each specific promotion.
• Bonus Abuse: If evidence of bonus system abuse is found, all bonuses and associated winnings will be voided.

6 Gaming Rules

All games at Ozwin Casino are powered by internationally recognized Random Number Generator (RNG) technology. Every game outcome is entirely random and not predetermined. Results are regularly audited by independent third-party auditors.

• If a technical issue occurs during a game, Ozwin Casino reserves the right to void that round.
• Any winnings obtained by exploiting software errors or bugs will be considered void.
• If a game is cancelled due to a network disconnection, your wagered amount will be refunded.
• In Live Casino games, the dealer's decision is final. For any concerns, please contact support.
• For Sports Betting, bets are settled after the official result has been announced.

7 Prohibited Activities

The following activities are strictly prohibited on Ozwin Casino. Any violation may result in account closure and forfeiture of deposited funds.

• Creating multiple accounts or using another person's account.
• Abusing the bonus system or using bonus hunting strategies.
• Depositing through money laundering or illegal funds.
• Attempting to hack or manipulate gaming software.
• Colluding or match-fixing with other players.
• Using automated bots or auto-clicker software.
• Intimidating or threatening platform staff.

8 Account Closure and Suspension

Ozwin Casino reserves the right to suspend or permanently close any account without prior notice under the following circumstances.

• If any provision of these Terms and Conditions is violated.
• Registering with false or misleading information.
• If suspicious activity related to money laundering or fraud is detected.
• Using abusive or disrespectful language toward platform staff.
• At the direction of a regulatory authority or for legal reasons.

Users may also request to close their account at any time. In such cases, the remaining balance (excluding bonuses) will be returned, subject to applicable conditions.

9 Responsible Gaming Policy

Ozwin Casino firmly believes that gaming is a form of entertainment — not a source of income. We want every one of our players to lead a healthy and fulfilling life.

• Deposit Limits: You can set your own daily, weekly, or monthly deposit limits at any time.
• Session Timer: You will receive automatic reminders after a set period of time.
• Self-Exclusion: You can temporarily suspend your account for a set period at any time.
• Reality Check: Regular reminders showing how long you have been playing will be displayed.
• Permanent Break: If needed, a longer-term break can be arranged through our support team.

10 Privacy and Data Security

Ozwin Casino takes the protection of your personal data seriously. Your information is collected, stored, and used in accordance with our Privacy Policy. For more details, please refer to our Privacy Policy View page.

• Your information is never sold to third parties.
• All transactions are secured with SSL encryption.
• Information may be shared with regulatory authorities when required by legal obligation.
• You have the right to request correction or deletion of your personal data.
• A separate cookie policy applies; cookies can be managed through your browser settings.

11 Limitation of Liability

Ozwin Casino is not liable for the following:

• If a game is interrupted due to a lost internet connection.
• Delays caused by issues with third-party servers or payment gateways.
• In the event of unforeseen technical issues or force majeure circumstances.
• If the user shares their own password or account information with others.
• For gaming addiction or personal financial losses.

Ozwin Casino always strives to resolve issues promptly. Any complaints or appeals can be submitted through our support team.

12 Terms Updates & Amendments

Ozwin Casino reserves the right to change, amend, or update these Terms and Conditions at any time. Changes take effect as soon as they are published on the website.

• For significant changes, a notification may be sent to your registered email address.
• Continued use of the platform after any changes have taken effect will be considered acceptance of the updated terms.
• It is the user's own responsibility to check this page regularly.
• If you object to the revised terms, you may request to close your account.

If you have any questions or uncertainties regarding these Terms and Conditions, please contact our support team. We are always ready to help.